Hi, I’m Alejandro, a Senior Product Designer focused on shaping user-centred AI experiences that are inclusive, ethical, and grounded in real-world impact. At the World Health Organization, I began by designing the conversational flow for an AI-powered chatbot. That work soon evolved into leading end-to-end learning journeys, scaling accessible design practices, and mentoring junior designers, product owners, and cross-functional teams to translate complex challenges into meaningful, human-first solutions.

AI-Powered Experiences at World Health Organization Academy

As a UX Product Designer, I initially focused on refining the AI chatbot but quickly took started working on the end-to-end product design, focused on a platform-wide overhaul to enhance accessibility and implementing a scalable design system.

Empowering on-the-go healthcare learning

As a UX Product Designer at WHO Academy, I played a key role in revamping the mobile experience, ensuring seamless feature parity across iOS and Android, optimizing offline accessibility, and leveraging device-specific behaviors.

Enhancing Cultural Engagement Through Immersive Storytelling

As Design Researcher on this project, I created the strategic design framework of immersive experiences in museums and art institutions. I relied on user-centered research methods to ensure the framework addressed both emotional and cognitive engagement goals.

ECOmpanion: Designing Connection Through Nature and AI

I designed ECOmpanion, a voice-activated wellbeing assistant designed to combat loneliness among elderly individuals (an evidence-based speculative project) My contributions spanned UX research, persona development, and interaction design, ensuring the experience was intuitive and emotionally supportive.

Motion and Brand Design for Biennial XIII

As the Lead Designer for the XIII Havana Biennial, I established a modular, fluid brand identity that resonated across diverse audiences. Collaborating closely with marketing teams, I successfully contributed to drawing an audience of a quarter of a million attendees.

Sara Wener’s Mindfulness & Holistic Health Platform

For this project, I was the lead designer behind the creation of Sara Wener’s mindfulness and holistic health practice platform. The platform hosted a range of self-discovery and self-improvement courses, and my role was to design the entire user experience from scratch. I crafted end-to-end design solutions that focused on an intuitive and seamless learning journey, ensuring both ease of use and engagement.

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Last update March 5, 2025